Terms & Conditions:I have read and accept the terms and conditions
The following Terms and Conditions of Tranquillity Spa Lodge apply to all bookings made on this website or direct.
We shall have the right to require full payment in advance or a deposit at the time of booking if the booking includes the supply of certain items or services.No booking shall be treated as confirmed until the details and/or payment/depositdescribed have been provided. No smoking in the rooms or Restaurant area.No diving, drinking of alcohol or excessive noise will be allowed in swimming pools.Tranquillity Spa Lodge accepts no liability and will not pay any compensation where the performance of its obligations is prevented or affected directly or indirectly by or as a result of force majeure or any circumstances beyond its reasonable controll including, but not limited to , flood, earthquake,natural desasters, fire , failure of electrical power or any collapse of building structures.
Tranquillity Spa Lodgeshall under no circumstaces be utilizing any personally identyfiable information as obtained through Google Adwords remarketing campaign in any other related marketing endeavours - online or otherwise.( Such restricted utilization of information includes the sharing of such with third parties)
In the event of premature departure we may charge for the full original booking. Cancellation 1-14 days before date of arrival,or no-show, visitor forfeits 80% of deposit paid.Cancellation15-30days before date of arrival - visitor forfeits 45%of deposit paid.Cancellation 30-60 days before date of arrival - visitor forfeits 20% of deposit paid.
On receipt of a written instruction to cancel a reservation, Tranquillity Spa Lodge will refund the applicable amount as determined by the cancellation terms of the establishment within 5 working days.Tranquillity Spa Lodge levies a 4.5% administration fee on any refunds processed.Should refunds to a SWIFT Bank account be required, an additional R185.00 charge will be levied.
A deposit of R0.00 must be paid to confirm this booking.
(Pay using Credit Card)